1) Warranty is valid ONLY in Malaysia
2) The customer must register their Sony Product via phone to the Sony Customer Contact Centre at
1-300-88-1233 or online via www.sony.com.my/mysony within 7 days of product purchase.
3) The decision of Sony on all questions relating to defects, workmanship or materials with respect to Sony products shall be final and conclusive and the customer hereby agrees to abide by Sony’s decision.
4) The following circumstances are chargeable:
a) Business / Commercial use
b) Finishes or consumable (eg. Batteries, tapes antenna, video head, belt and cabinet) supplied with this Sony product.
c) Problems arising from or due to improper installation, set-up adjustments, weak our unclear signal reception, dirty video head, connection with non-Sony products and lack maintenance of Sony product.
d) Damaged caused by natural disaster (flood, fire, lightning, pollution), accident, misuse, wrong voltage, unauthorized xx alteration or modification and repair by person without the knowledge or approval of Sony
e) Sony Product Warranty has expired.
f) Serial number on the product has been altered, defaced or removed in any way.
 


1) For a period of one (1) year counting from the date of delivery, Sony warranty that Product is free from defect in materials and workmanship and in conformity with respective specifications of Product.
2) Upon discovery of a defect in materials, workmanship or failure to meet the specification in Products during such one (1) year period, Sony shall, at Sony’s sole discretion, either repair Products or replace them with the equivalent products without charging any technical labor fee and repair parts cost to Customer, on the condition that customer brings Products to Sony’s authorized service shops within the warranty period. In case of repair or replacement, Sony shall own all the part removed from the defective Products. Sony uses new and/or reconditioned parts made by various manufacturers in performing warranty repairs and replacing Products. Even if Sony repairs or replaces a product, its original one (1) year warranty term is not extended.
3) This limited warranty covers only the hardware components contained in Product. It does not cover technical assistance for hardware or software usage and it does not cover any software products contained in product; Sony excludes all warranties expressed or implied in respect of any software provided with Product and any such software is provided “AS IS” unless expressly provided for in any enclosed software limited warranty. Please refer to the End User License Agreements included with Products for Customers’ rights with regards to the manufacturer or supplier of the software parts if the Product and the parties’ respective obligations with respect to the software.
4) This limited warranty is non-transferable.
5) With respect to all service provided, it is your responsibility prior to Product service to backup the contents of your hard drive, including any data you have stored or software you have installed on the hard drive. It is likely that that contents of your hard drive willl be lost or reformatted in the course of service and Sony will not be responsible for any damage to or loss of any programs, data or other information stored on any media or any part of any Product serviced hereunder or any consequential damages resulting therefrom.
6) IF DURING THE REPAIR OF PRODUCTS THE CONTENTS OF THE HARD DRIVE ARE ALTERED, DELETED, OR IN ANY WAY MODIFIED, SONY IS NOT RESPONSIBLE WHATSOEVER, YOUR PRODUCT WILL BE RETURNED TO YOU CONFIGURED AS ORIGINALLY PURCHASED (SUBJECT TO AVAILABILITY OF SOFTWARE)
7) Be sure to remove all third party hardware, software, features, part, options, alterations, and attachments not warranted by Sony prior to sending Product to Sony for service. Sony is not liable for any loss or damage to these items.
8) This warranty is limited as set out in Section 9 (1) and does not cover, inter alia, any consumable items (such as batteries) supplied with Product; any accessory products which is not contained in the Product (such as mouse, port replicator, AC adapter and speaker); cosmetic damages; damage or loss to any software programs, data, or removable storage media; or damage due to (1) acts of God, accident, misuse, abuse, negligence, commercial use or modifications of Product; (2) improper operation or maintenance of Product; (3) connection to improper voltage supply; or (4) attempted repair by any other than a Sony authorized personal computer service facility.
9) This limited warranty does not apply when the malfunction results from the use of Products in conjunction with accessories, products or ancillary or peripheral equipment, or where it is determined by Sony that there is no fault with Product itself. This limited warranty is valid only in Malaysia. This limited warranty is invalid if the factory-applied serial number has been altered or remove from Product.
10) SONY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OR MERCHANTABLILITY AND FITNESS FOR A PARTICULAR PURPOSE TO HE FULLEST EXTENT PERMITTED BY LAW.
 


1) PlayStation ® Portable
2) Selected Peripheral for PlayStation ® Portable
3) PlayStation ® 2
4) Selected Peripheral for PlayStation ® 2
5) Repair Policy
6) Firmware Upgrade
 


1) Warranty is valid ONLY in Malaysia.
2) The customer must register their Sony Product via phone to the Sony Customer Contact Centre at
1-300-88-1233 or online via www.sony.com.my/mysony within 7 days of product purchase.
3) The decision of Sony on all questions relating to defects, workmanship or materials with respect to Sony products shall be final and conclusive and the customer hereby agrees to abide by Sony’s decision.
4) The following circumstances are chargeable:
  a) Business / Commercial use
  b) Finishes or consumable (eg. Batteries) supplied with this Sony product.
  c) Problems arising from or due to improper installation, set-up adjustments, connection with non-Sony products and lack maintenance of Sony product.
  d) Damaged caused by natural disaster (flood, fire, lightning, pollution), accident, misuse, wrong voltage, unauthorized xx alteration or modification and repair by person without the knowledge or approval of Sony
  e) Sony Product Warranty has expired.
  f) Serial number on the product has been altered, defaced or removed in any way.
5) For lenses provided in the standard & twin lens kit, please produce camera body when making warranty claims for serial number verification.